Franchisee Support
Recruitment and allocation of franchise
We proceed carefully when recruiting franchisees. We use a comprehensive process that allows you to understand who we are and what we want to achieve together. Naturally, you will have the opportunity to meet all company executives even before you open the restaurant.
Real estate
Pacini performs the necessary location studies with the franchisee to maximize the restaurant’s potential. Backed by real estate professionals, Pacini participates in the lease negotiations to maximize the value of this important asset for you.
Financing
Pacini assists you in setting your financial plan to help you maximize your financial potential.
Design and construction
Pacini delivers a turnkey project to maximize your time and preparation for the operation of your restaurant.
Initial training
The franchisee is trained for 8 to 12 weeks, depending on previous skills, which includes the following topics:
Understand the Pacini system
Mastering hygiene, production and service techniques
Leading the team
Improving sales
Managing your company
Continuous training
Pacini regularly provides the training needed to keep your knowledge up to date.
Marketing and advertising
Pacini’s advertising fund is built with contributions from every franchisee (4% of sales). In consultation with a duly elected committee of franchisees, this fund supports communication campaigns that target our clients, ensuring brand development and strong customer loyalty. It is also standard that each franchisee forecasts a budget of at least 0.5% to 1%, depending on the objectives, for local promotions. Recognizing the importance of integrating locally, Pacini has also developed a special program to better support the efforts of advertising and promoting each franchise locally. This program (voted in every year) gives you extraordinary leverage to retain your local customers.
Intranet
Starting in 2010, all franchisees are now connected to an Intranet developed for Pacini to maximize information dissemination and maintain norms and standards. With this tool, it is even easier to manage your restaurant.
Ongoing support
Our team also provides regular monitoring of your operational and financial activities. All in all, we want you to concentrate on building your business. We're here to guide you and support you in your efforts.
